❓ Frequently Asked Questions
Q: What are your primary qualifications and experience?
We have over 18 years of experience in natural and herbal skincare. Our facilities are GMP & ISO certified, featuring 15,000+ square meters of factory space, 30+ automated production lines, and 30+ professional R&D engineers.
Q: How do you ensure the quality of your products?
Our quality control process covers every stage: pre-production sample testing, package QC, in-process production QC, final packaging QC, and shipping QC. We provide clients with video updates and detailed reports throughout the process.
Q: What types of products can you manufacture?
We specialize in complete face and body care ranges, including toners, serums, essences, cleansers, masks (including collagen masks), lotions, and creams.
Q: What additional services do you provide for private labels?
We offer comprehensive support including free samples, professional design services, promotional photos and videos, product information support, and strategic sales planning.
Q: What is the Minimum Order Quantity (MOQ)?
The standard MOQ for custom private label products is 1,000 pieces.
Q: Can I request samples before placing a full order?
Yes, depending on the specific product, we provide free samples for the majority of our formulas to ensure they meet your requirements.